Conference Program

11:00 AM to 11:30 AM

Conference Opens: Innovation Lab & Networking

Arrive early to explore the Innovation Lab, connect in the networking lounge, visit the resource area, stop by the photo booth, and get started on the event scavenger hunt before the main stage program begins.

11:30 AM to 12:30 PM

Opening Main Stage: Reimagining Agency Growth - What's Next is Now

Kick off IA Evolve with opening remarks from Matt Masiello, CEO of SIAA, followed by a main stage conversation with industry leaders from across the independent agency ecosystem. This session will explore how agency growth, carrier relationships, technology, market access, and client expectations are evolving—and what those changes mean for independent agency owners, producers, future owners, carriers, technology partners, and others across the P&C industry.

12:30 PM to 12:40 PM

Break / Innovation Lab & Transition

Take a short break, visit the Innovation Lab, connect in the networking lounge, explore resources, or continue the scavenger hunt before making your way to the first set of concurrent sessions.

12:40 PM to 01:50 PM

Innovation, Underwriting Discipline, and Growth in the Independent Agency Channel

Explore how carrier priorities, product strategy, underwriting discipline, and market trends are shaping growth opportunities across the independent agency channel. This session will help agency principals, producers, carrier partners, and industry professionals better understand how alignment can support profitable, sustainable growth.

Putting Data and AI-Supported Insights to Work

See how agencies can use better intelligence to identify opportunities, prioritize growth conversations, focus producer effort, and make more confident business decisions. This practical session connects data and AI-supported insights to everyday agency planning, client engagement, and growth execution.

01:15 PM to 01:50 PM

Commercial Lines Innovation and Smarter Agency Growth

Gain perspective on commercial lines trends, product evolution, underwriting expectations, and small business opportunities that matter to independent agencies and their partners. This session is designed to help attendees understand where the market is moving and how agencies and carriers can support stronger client value and growth.

How to Access More Opportunity, Support, and Scale

Learn how independent agencies can expand market access, strengthen operations, use smarter intelligence, tap specialty resources, and connect with growth support designed around real agency needs. This session is useful for current members looking to maximize available capabilities, producers and future owners exploring what growth can look like, and prospective members evaluating the value of joining a larger independent agency network.

01:50 PM to 02:40 PM

Modern Retail Agency Operations: Tools, Technology, and AI at Work

Hear directly from agency owners in a main stage panel discussion focused on how retail agencies are modernizing day-to-day operations. This session explores practical approaches to workflows, automation, agency management systems, data, and AI-supported processes, with real-world perspective on what is working, what is challenging, and how agencies can improve efficiency, execution, productivity, and client experience without losing the human connection that defines independent agencies.

02:40 PM to 03:15 PM

Simple Tactics Agencies Can Try Now

Move beyond broad AI trends and focus on realistic, high-value use cases for independent agencies and the partners who support them. This session highlights practical ways AI can support client communications, renewal preparation, account summaries, follow-up, internal handoffs, first drafts of marketing content, and administrative efficiency—while keeping privacy, accuracy review, and human judgment at the center.

03:15 PM to 03:50 PM

Risk Management, Underwriting Insight, and Agency Value Creation

Learn how risk management trends, underwriting insight, customer education, and carrier expertise can strengthen client relationships and improve outcomes across the independent agency channel. This session is designed to help agencies and carrier partners deepen advisory value, improve collaboration, and identify opportunities to support better decisions for clients.

Taking the Pain Out of E&S

Improve confidence in placing complex risks by focusing on submission quality, underwriting expectations, wholesale collaboration, and practical market access. This session helps agency owners understand when to seek specialty support, how to package risk details clearly, and how to improve placement outcomes for hard-to-place accounts.

03:50 PM to 04:25 PM

What Matters Now

Understand the core systems, integrations, and workflow decisions that shape how an agency operates day to day. This session helps agency owners evaluate technology more clearly, avoid unnecessary complexity, and identify where tools can create immediate operational efficiency.

Working Smarter: Practical Sales Habits, Follow-Up, and Pipeline Discipline

Focus on practical tactics agencies can use to improve producer productivity, sales follow-up, pipeline visibility, renewal preparation, cross-sell opportunities, and account prioritization. This session gives agency owners, leaders, producers, and future owners actionable ideas for strengthening business development discipline and helping teams focus time on the right opportunities

04:25 PM to 05:00 PM

Reducing Friction in the Agency Workflow

Take a tactical look at the pain points that slow agency teams down—from intake, quoting, submissions, remarketing, comparative rating, and document management to handoffs and follow-up. This session helps agency owners identify workflow improvements that can save time, reduce friction, and support better execution.

Keeping Clients Connected in a Digital-First Agency

Explore how communication, marketing automation, client segmentation, retention strategies, and digital engagement can strengthen relationships and create more consistent client touchpoints. This session helps agency owners think more intentionally about client experience as a driver of retention and growth.

About 1

Welcome to [Event Name]! Join us for an unforgettable experience filled with excitement, inspiration, and connection. Our event brings together industry leaders, experts, and enthusiasts to share knowledge, engage in meaningful discussions, and foster valuable connections. Explore innovative ideas, discover new opportunities, and be a part of this vibrant gathering. Whether you’re a seasoned professional or a curious newcomer, there’s something for everyone at [Event Name]. Get ready for a day of learning, networking, and fun. See you there!